Returns & Exchanges
At Unichem Pharmacy, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return process within 30 days of delivery for eligible items.
Initiate Your Request
Log into your account or contact our customer support team with your order number to request a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all safety seals are intact and including a copy of your receipt or packing slip.
Ship the Item
Affix the provided shipping label or address the package to our central warehouse, then drop it off at any authorized courier location.
Receive Your Refund
Once our pharmacists inspect the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing